Customer Support

Shipping Policy

How TCG India packs and ships authentic trading card products across India.

Where we ship

TCG India ships Pokemon TCG and One Piece TCG orders across India where supported courier service is available.

Delivery options are checked by pincode during checkout. If a pincode is not serviceable, contact us and we can review possible alternatives.

Processing and packing

In-stock orders are packed after payment confirmation. During high-demand releases, packing can take longer because orders are verified and sealed products are protected before dispatch.

We pack trading card products carefully using protective packaging suited to sealed boxes, packs, bundles, and accessories.

Delivery timelines

Estimated delivery timelines depend on the destination pincode, courier route, weather, local restrictions, and release-period volume.

Tracking details are shared when available. Courier delays after dispatch are outside our direct control, but our support team will help follow up where possible.

Preorders and mixed carts

Preorder products ship after stock reaches us and the product is ready for dispatch.

If an order contains preorder and in-stock items, dispatch timing may depend on the preorder item unless we confirm a split shipment separately.